How Reimbursement Support Works

1

Shop as usual

Browse Living Caring and complete your purchase using a standard payment method.

2

Request your Itemized Receipt

After placing your order, email us at contact@livingcaring.com or reply to your order confirmation and request an itemized receipt.

3

Receive your itemized receipt

Our customer service team will email your itemized receipt as a PDF, typically within 24 hours.

4

Submit to Your Plan Administrator

Submit your receipt and any other documentation required by your HSA/FSA plan administrator. Requirements and reimbursement decisions vary by plan.

What's Included in Your Itemized Receipt

  • Order number and purchase date
  • Product name and quantity purchased
  • Item price, tax, shipping, and total paid
  • Payment and purchase details available for your order

Before You Submit for Reimbursement

  • Eligibility and documentation requirements vary by plan
  • Your plan administrator determines eligibility and reimbursement approval
  • Additional documentation may be required by your plan administrator
What Living Caring Provides

Living Caring provides itemized purchase documentation only. We do not determine eligibility, provide medical or billing codes, issue Letters of Medical Necessity, or submit reimbursement or insurance claims on your behalf.

Frequently Asked Questions

Eligibility varies by product, plan, and individual circumstances. Please confirm eligibility and documentation requirements with your HSA/FSA plan administrator before purchasing.
Simply reply to your order confirmation email or contact us. We will email your itemized receipt as a PDF, typically within 24 hours.
We currently do not accept HSA/FSA cards as a direct payment method. Please use an available payment method at checkout. After your purchase, you may request an itemized receipt for submission to your HSA/FSA plan administrator.
Eligibility and reimbursement decisions are determined by your HSA/FSA plan administrator. Living Caring provides itemized purchase documentation only and does not determine eligibility or guarantee reimbursement. Reimbursement decisions do not change our standard return and refund policy.